Frequently Asked Questions

Can I change my order?

At our customer service helpdesk, you have the flexibility to modify your order before it ships. Once your product leaves our warehouse, changes are not possible. However, if your order hasn’t been shipped yet, feel free to make a new purchase and promptly reach out to our call center at 0307-2221101 to update your order details.

What are your refund policies?

getnow.pk values its customer, we believe in providing 100% satisfaction. If the customer is not 100% satisfied, they may return or exchange the product. The return Policy*subject to change- Product must be returned within 30 days period- Product must not be used or unpacked (needs to be in the same condition as received).

When will I receive my order?

For metropolitan cities, delivery typically ranges from 24 to 72 working hours, while for other cities, it usually takes 3 to 5 working days.

What's the quality like for products from GlimsOcean?

From what you can see in the photos, our products shine with excellent quality. Before they make it to our website, we put each one through careful quality checks.

Just a heads-up though, there might be a tiny difference in color between what you see on screen and the actual product. That’s because of different monitor settings and lighting when the photos were taken. But hey, we promise you’ll get at least 95% of what you see online!

How do I check my order status?

Once your order is verified, keep an eye on your inbox for a tracking number. With that number, you can easily monitor the status of your delivery by visiting leopardscourier.

What payment methods do you accept?

For your convenience and to prevent fraud, glimsocean.com offers cash on delivery. You only pay once you’ve received and inspected your shipment.

How secure is shopping at glimsocean?

For your convenience and to prevent fraud, glimsocean.com offers cash on delivery. You only pay once you’ve received and inspected your shipment.

Are there any hidden charges or additional fees?

For your convenience and to prevent fraud, glimsocean.com offers cash on delivery. You only pay once you’ve received and inspected your shipment.

What is Cash on Delivery?

With our Cash on Delivery option, you can pay in cash when your product is delivered right to your doorstep, without needing to make any advance payments on glimsocean.com.

How do I unsubscribe from updates?

getnow.pk values its customer, we believe in providing 100% satisfaction. If the customer is not 100% satisfied, they may return or exchange the product. The return Policy*subject to change- Product must be returned within 30 days period- Product must not be used or unpacked (needs to be in the same condition as received).

How are items packaged?

For metropolitan cities, delivery typically ranges from 24 to 72 working hours, while for other cities, it usually takes 3 to 5 working days.

Is international delivery available for my order?

From what you can see in the photos, our products shine with excellent quality. Before they make it to our website, we put each one through careful quality checks.

Just a heads-up though, there might be a tiny difference in color between what you see on screen and the actual product. That’s because of different monitor settings and lighting when the photos were taken. But hey, we promise you’ll get at least 95% of what you see online!

What should I do if my items haven't arrived?

Once your order is verified, keep an eye on your inbox for a tracking number. With that number, you can easily monitor the status of your delivery by visiting leopardscourier.

How can I place an order with glimsocean?

Ordering from glimsocean.com is a breeze with just three simple steps:

  • Browse our wide range of products.
  • Fill out the order form located at the top right of each page. (You’ll receive an order number via email.)
  • Our helpful customer support team will reach out to confirm your order.
  • Once confirmed, you’ll receive your desired product, and payment will be collected upon delivery.
Do you offer exchanges if the item I receive is incorrect or defective?

At glimsocean.com, we offer exchanges for defective products. For full details, please visit: https://glimsocean.com/refund_returns/

How can I keep myself informed about the latest products on glimsocean.com?

At glimsocean.com, we offer exchanges for defective products. For full details, please visit: https://glimsocean.com/refund_returns/