Refund and Returns Policy

At GlimsOcean, we prioritize the protection of our users’ privacy. This Privacy Policy details the information we collect and how it is utilized to enhance your shopping experience.

Information Collection:

GlimsOcean is the exclusive holder of all data collected on our website. We pledge not to share, sell, or rent this information to any third party unless specified otherwise in this policy.

The information we gather from our customers is solely utilized for processing orders and delivering relevant updates, including order confirmations and product notifications. This includes details such as customer names, billing and shipping addresses, contact numbers, email addresses, and payment information.

To ensure secure account access, customers are required to create a unique username (usually their email address) and password. It’s crucial to keep this login information confidential.

Should customers opt to receive promotional materials or newsletters, we will use the provided contact information solely for this purpose. However, customers may choose to opt-out of such communications while still receiving essential transactional updates.

We may also collect aggregated customer information from trusted third-party sources in compliance with applicable laws.

Use of Cookies:

To personalize user experiences, certain webpages on our site utilize cookies. Disabling cookies may limit certain functionalities, such as utilizing the shopping cart. However, personally identifiable information submitted on our site is not shared with third parties, except in cases of abuse where information may be disclosed to law enforcement authorities.

Use of Log Files:

IP addresses are recorded in log files for analytical purposes. However, this information is not linked to personally identifiable data or shared with third parties.

Third Parties:

For various functions such as shipping and order tracking, we may engage third-party companies. These entities have limited access to personal information and are bound to use it only for specified purposes.

Volunteered Information:

Users may choose to share information in public sections of the site, such as product reviews. By doing so, users consent to certain aspects of this information being made public.

Use by Children:

Our site is not intended for children under 13 years old, and we do not knowingly collect information from them.

External Links:

GlimsOcean may contain links to external sites, and we are not responsible for their privacy practices. We encourage users to review their privacy policies.

Security:

We employ SSL technology to encrypt sensitive personal information for secure transactions. Our servers are housed in secure locations, and access is restricted to authorized personnel.

Opt-Out:

Customers can opt-out of receiving special offers and communications by updating their preferences in their account settings or by contacting us directly.